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View Full Version : Need help with wireless connection.


deadkoo
09-05-2007, 02:26 PM
Ok, So I just got an AURORA M 9700 from alienware, and I'm having trouble connectiong to the internet.

First of all, I installed everything, and it will connect to the internet for a minute or 2, then boot me off(also, anytime i try to come to thise website I get kicked off..)

I have tried plugging directly into the ISDN line I use(I am well aware my internet sucks), and get the same thing so I know it isn't the router.

I am using a 9700 802.11 B/G MINI PCI wireless card.

Finally, yes I have called tech support, but in Ireland everyone that works at alienware is either polish or an idiot. Not saying anything about polish ppl, but I have called 4 times and I have yet to get someone that can help me more than reading off a FAQ...

So.. any ideas?

thx in advance.

edit: oh yea, Also, when I am not connected to the Internet, it tells me that I am connected locally but fail to go to the internet. I use vista and have gone threw all of the repair process' it tells me to, and it tells me there is a problem that windows can't fix.

Also, My roomate has labtop that works fine with the wireless and I am currently on the desktop which works fine pluged directly in...

bluestarultor
09-05-2007, 03:08 PM
First off, this may be one reason Vista sucks. It sometimes blocks internet setup. Call your ISP on the phone and have them help set things up on their end.

Failing that, make sure you have INTERNET connection, and not just network. I had that problem with my new internet on XP.

deadkoo
09-05-2007, 05:46 PM
Failing that, make sure you have INTERNET connection, and not just network. I had that problem with my new internet on XP.

? As in the ability to to online? like I am now?

:) thx for the help, I'll give them a call tomorrow... Was just wondering if anyone knew something I didn't about vista...

It works sometimes on certain websites, like if I reboot my comp then reboot teh connection then open a browser I can get online, check my e-mail, I can even get the nuklear powers' home page, but if I try to come to this forum on it, or even yahoo.com then it disconnects and I have to reboot...

again thx for the help though

deadkoo
09-06-2007, 02:22 PM
I am well aware no one cares, but I feel like venting...


I have succesfully stumped EVERY SINGLE TECHNICIAN AT ALIENWARE!!!

for the last three hours I have been speaking to 4 different techies and no one has ANY IDEA what is going on with this comp...

My ISP tells me everything is perfect(and I agree sense 2 other comps work perfectly).

So.. either vista is retarded, or I managed to get the only 1500 euro computer that can't access the internet...

grrrrr

Mirai Gen
09-06-2007, 03:02 PM
Um, double posting is a no-no.

And I have no idea what the trouble is. I really think you need to get it looked at by a pro.